IMPLEMENTATION OF PEOPLE MANAGEMENT SYSTEM (NP 4427:20189 INTO THE QMS ALIGNED WITH THE EQAVET FRAMEWORK: ACTION-RESEARCH IN A VOCATIONAL EDUCATION SCHOOL

Abstract

The vocational schools in recent years have been experiencing significant changes in their Quality Management Systems (QMS). The requirement for alignment with the European Quality Assurance Reference Framework for Vocational Education and Training (EQAVET) has profoundly impacted these institutions' day-to-day operations. However, an observation has arisen regarding the EQAVET alignment: the significance of Human Capital within the system remained relatively minimal. Therefore, the main objective was to enhance the robustness of the EQAVET system, particularly concerning Human Capital.

This paper delineates the processes of adapting and implementing a Human Resources Management System. The chosen reference framework is NP 4427:2018, the Portuguese standard for Human Resources Management, based on ISO 9001. This scientific article outlines the practical application of this system and elucidates the specific domains it impacts. The incorporation of the norm aims to seamlessly integrate the Quality Management System (QMS) formulated by ANQEP (the Portuguese agency for vocational education) to align with the EQAVET (European Quality Assurance Reference Framework for Vocational Education and Training).